OfficeSpace Software Taps Go1’s Daniel Hayward as Chief Client Officer to Scale Customer Experience

Event summary

  • OfficeSpace Software appointed Daniel Hayward as Chief Client Officer on February 18, 2026.
  • Hayward previously served as Chief Customer Officer at Go1, where he improved gross retention and customer satisfaction.
  • He will oversee all post-sale client functions, partnering with product, revenue, and engineering teams.
  • OfficeSpace Software is backed by Vista Equity Partners and Resurgens Technology Partners.

The big picture

OfficeSpace Software’s appointment of Daniel Hayward as Chief Client Officer underscores its strategic emphasis on customer experience as a key differentiator in the proptech sector. The move comes as the company expands its AI-native capabilities, aligning with broader industry trends toward intelligent, connected workplaces. With backing from Vista Equity Partners and Resurgens Technology Partners, OfficeSpace is positioning itself to scale its customer-centric model while maintaining high satisfaction and retention rates.

What we're watching

Customer Retention
Whether Hayward can sustain and improve OfficeSpace’s gross retention metrics amid rapid expansion.
Integration Challenges
The pace at which Hayward can align post-sale functions with product, revenue, and engineering teams.
Market Positioning
How OfficeSpace’s focus on customer partnership will differentiate it in the competitive proptech space.