Most Recent Homebuyers Face $10K in Unexpected Repairs Within Two Years
Event summary
- Jobber's survey of 800 U.S. homebuyers found 58% encountered unexpected repairs despite 86% describing homes as move-in ready
- 72% spent up to $10,000 on unplanned maintenance within two years of purchase
- Millennials (69%) were most likely to discover hidden repair issues compared to Baby Boomers (48%)
- 75% hired home service professionals within two years, with 15% reporting follow-up challenges
The big picture
Jobber's report highlights a significant gap between homebuyer expectations and reality, creating an opportunity for home service businesses. The findings underscore the need for reliable service professionals, positioning Jobber's software as a critical tool for managing this growing market demand. With over 100,000 businesses using its platform, Jobber is well-positioned to capitalize on this trend.
What we're watching
- Service Industry Growth
- How increased demand for home service professionals will impact Jobber's client base and revenue growth.
- Customer Expectations
- Whether home service businesses can meet rising demands for transparent pricing and fast responses.
- Market Differentiation
- The pace at which Jobber can leverage this data to enhance its platform's appeal to both service providers and homeowners.