NTT DATA Unveils AI-Powered Multivendor Infrastructure Agent

Event summary

  • NTT DATA launched its Software Defined Infrastructure (SDI) Services Agent on April 28, 2026.
  • The agentic service orchestrates multiple AI agents across networking, hybrid data centers, cybersecurity, and digital workplaces.
  • The system delivers predictive intelligence and measurable outcomes for enterprise infrastructure operations.
  • NTT DATA claims the agent can optimize sustainability insights for infrastructure estates.

The big picture

NTT DATA's launch reflects the growing demand for AI-powered infrastructure management as enterprises scale their digital operations. The multivendor approach differentiates NTT DATA from OEM-specific solutions, addressing the complexity of modern hybrid environments. This move aligns with broader industry trends toward outcome-based IT services and sustainable infrastructure practices.

What we're watching

Adoption Pace
How quickly enterprises will integrate multivendor AI agents into their infrastructure operations.
Competitive Response
Whether traditional OEMs will develop similar cross-vendor agentic services to compete with NTT DATA's offering.
Outcome Measurement
The effectiveness of AI-driven infrastructure governance in delivering measurable business outcomes.