MYCOM OSI

Mycom is a global technology company specializing in AI, Data, and Automation solutions for Communication Service Providers (CSPs). The company's core mission is to enable CSPs to efficiently launch and manage telecom services at scale, driving the evolution of autonomous networks powered by artificial intelligence. Headquartered in London, UK, Mycom aims to provide AI-driven solutions that empower business users with real-time data access, ultimately reducing churn, enhancing customer experience, and increasing market share.

Mycom offers a portfolio of award-winning solutions designed to improve network and service performance through advanced data management. Key offerings include predictive, generative, and agentic AI solutions that support Autonomous Networks, delivered as Software-as-a-Service (SaaS) on public cloud platforms. Notable products include PrOptima, a Performance Management SaaS application; AInsights, an AI application for fault detection and correlation; and AIpulse, an AI-powered executive dashboarding application. The company serves Tier 1 CSPs worldwide, contributing to the assurance of services for over 2 billion subscribers.

Led by CEO Charles Bligh and Co-founder, President, and CTO Mounir Ladki, Mycom maintains a strong market presence. In June 2026, a significant development saw a Tier-1 European CSP select Mycom's PrOptima application for a multi-year mobile network deal. The company also launched AIpulse in June 2026, enhancing decision-making for CSPs with AI-powered, real-time executive dashboards. Mycom is privately held and backed by private equity, with Inflexion Private Equity Partners listed as an investor. An earlier attempt by Amdocs to acquire MYCOM OSI for $188 million in 2022 was terminated in early 2023 due to delays in UK competition authority approvals.