MoneyGram Taps Payments Veteran Karczewski to Drive Omnichannel Expansion
Event summary
- Will Karczewski appointed EVP and General Manager, Global Retail at MoneyGram effective July 6, 2026.
- Karczewski joins from Clover (Fiserv) where he scaled operations across 12 countries serving 900K+ customers.
- New role focuses on integrating retail and digital experiences across MoneyGram's 500K location network.
- Karczewski reports directly to CEO Anthony Soohoo and joins the Executive Leadership Team.
The big picture
MoneyGram's appointment reflects the growing industry trend of blending physical and digital payment channels. With 60 million active customers across 200 countries, the company aims to modernize its network while competing against fintech disruptors and traditional banks expanding into cross-border payments.
What we're watching
- Omnichannel Integration
- How Karczewski's retail and digital experience will accelerate MoneyGram's ecosystem convergence.
- Stablecoin Expansion
- Whether MoneyGram can successfully integrate stablecoin functionality into its traditional network.
- Partner Network Growth
- The pace at which Karczewski expands relationships with retail agents and digital partners globally.
