Medline Automates Fulfillment with Pick Pack Pro™ for Health Plan Orders
Event summary
- Medline launched Pick Pack Pro™, an automated fulfillment system, at its Montgomery, N.Y. distribution center on April 6, 2026.
- The system integrates robotic sortation, conveyor movement, and automated packing to handle high-volume orders of select medical supplies for health plan members.
- Pick Pack Pro™ is designed to improve delivery speed and accuracy for health plan providers, including those administering Medicare benefits.
- Medline plans to deploy the technology across its 45 U.S. distribution centers.
The big picture
Medline's investment in Pick Pack Pro™ reflects a broader industry trend toward automation in healthcare supply chains, particularly for high-volume, low-variety orders. The system addresses the unique fulfillment challenges of health plan providers, who require precise and timely delivery of medical supplies to members. This move underscores Medline's strategic focus on leveraging technology to enhance service quality and operational efficiency in a competitive market.
What we're watching
- Scalability Challenges
- Whether Medline can successfully replicate Pick Pack Pro™ across its 45 distribution centers without operational disruptions.
- Competitive Advantage
- How this automation investment will position Medline against competitors in serving health plan providers.
- Cost Efficiency
- The impact of Pick Pack Pro™ on Medline's operational costs and profitability in the long term.