Medical Solutions Ranks 4th in HRO Today’s 2026 MSP Customer Satisfaction Ratings
Event summary
- Medical Solutions ranked 4th overall and in the Top 10 for breadth of service, size of deals, and quality of service in HRO Today’s 2026 Baker’s Dozen Customer Satisfaction Ratings.
- This marks the fifth consecutive year the company has been included in the rankings.
- Clients report high satisfaction in clinician quality, speed of staffing, and tailored solutions.
- The company emphasizes real-time data, VMS services, and clinician retention as key differentiators.
The big picture
Healthcare organizations are under pressure to reduce costs and retain talent, driving demand for comprehensive workforce solutions. Medical Solutions’ Top 10 ranking underscores its ability to meet these needs with scalable, data-driven services. The company’s fifth consecutive year in the rankings highlights its strategic alignment with evolving healthcare workforce challenges.
What we're watching
- Market Consolidation
- Whether Medical Solutions can sustain its lead as healthcare organizations consolidate vendor relationships.
- Operational Efficiency
- How the company’s focus on real-time data and clinician retention will impact long-term client retention.
- Competitive Positioning
- The pace at which competitors adopt similar service models to challenge Medical Solutions’ market share.