Maxio Promotes Jon Cochrane to CFO, Names Robert Williams to Lead Customer Success
Event summary
- Jon Cochrane, former general manager of partnerships and payments at Maxio, promoted to CFO on June 10, 2026.
- Robert Williams, ex-Oracle NetSuite executive, appointed head of customer success.
- Cochrane previously doubled payments revenue year-over-year and led FP&A at high-growth SaaS firms.
- Williams brings over a decade of experience scaling customer success teams at Oracle NetSuite.
The big picture
Maxio's executive appointments reflect a strategic focus on AI-driven financial operations and high-touch customer success, critical for scaling in the competitive SaaS and AI billing automation space. With $18B+ in billings under management, these moves position Maxio to better serve its 2,000+ customers as AI reshapes revenue management practices.
What we're watching
- AI Integration
- How Maxio's AI-centric Office of the CFO will impact financial operations and market perception.
- Customer Success
- Whether Robert Williams can replicate his success at Oracle NetSuite in scaling Maxio's customer success function.
- Revenue Growth
- The pace at which Cochrane's strategic financial leadership can drive further revenue acceleration.
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