O2 and Mavenir Trial Network-Based Tech to Boost Call Clarity for Hearing-Impaired Users
Event summary
- O2 and Mavenir completed a proof-of-concept trial on June 11, 2026, testing network-based technology to improve call clarity for users with hearing loss.
- The trial used an automated hearing test to create personalized hearing profiles, optimizing call audio in real-time within O2’s network.
- Nearly 90% of participants reported improved call clarity, reduced listening effort, and a more natural calling experience.
- The technology works seamlessly in the background, requiring no changes to existing phones or numbers.
The big picture
This trial highlights the growing trend of leveraging network intelligence to enhance accessibility, moving beyond device-dependent solutions. Mavenir’s cloud-native approach positions it as a key player in the shift toward AI-driven, programmable networks. The success of this proof-of-concept could accelerate demand for similar innovations in other telecom services.
What we're watching
- Scalability Potential
- Whether Mavenir can replicate this trial’s success at scale across other networks and regions.
- Regulatory Incentives
- How governments may encourage or mandate such accessibility features in telecommunications.
- Competitive Differentiation
- The pace at which competitors adopt similar network-based accessibility solutions.
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