Manulife Tops AI Maturity Rankings for Second Year, Eyes $1B in AI Value by 2027
Event summary
- Manulife ranked #1 in AI maturity among life insurers for the second consecutive year in the 2026 Evident AI Index for Insurance.
- The company is now the top insurer in Canada and ranks third overall in AI leadership.
- Manulife has deployed more AI use cases than any other insurer, including MAUDE for automated underwriting and AI tools in wealth management.
- The company aims to generate over $1 billion in enterprise value from AI by 2027, with $300 million already achieved by year-end 2025.
- Manulife grew its AI talent pool by 41% year-over-year.
The big picture
Manulife's consecutive top rankings in AI maturity underscore the strategic priority of becoming an AI-powered organization. The insurer's ability to scale AI-driven innovation across its global footprint, delivering measurable business value, positions it as a leader in the industry's transition from capability building to scaled deployment and optimization. With a focus on practical, responsible applications of AI, Manulife is embedding AI into day-to-day operations to simplify processes, improve decision-making, and deliver better outcomes for customers, advisors, and colleagues.
What we're watching
- Execution Risk
- Whether Manulife can sustain its AI-driven value generation and meet its $1 billion target by 2027.
- Regulatory Headwinds
- How changes in laws and regulations regarding AI-enabled tools could impact Manulife's AI strategy.
- Competitive Dynamics
- The pace at which other insurers scale AI deployment to catch up with Manulife's leadership position.
Related topics