Majesco Report Highlights Modernization as Strategic Imperative for Retirement and Pension Systems — Majesco

Event summary

Majesco released a report on June 2, 2026, highlighting modernization as a critical mandate for retirement and pension administration.
The report is based on a survey of senior leaders across public-sector entities and includes insights from an executive panel and a case study.
Key trends identified include legacy system fragmentation, the need for cloud-native, data-driven, and AI-ready platforms, and the fiduciary obligation to modernize.
A case study demonstrates an organization achieving over 80% auto-adjudication for eligibility and claims after transitioning to Majesco V3locity.
The report emphasizes the convergence of pension, insurance, and pension risk transfer (PRT) ecosystems.

The big picture

The retirement and pension sector is under intensifying pressure to modernize due to demographic shifts, regulatory scrutiny, and cyber threats. Majesco's report underscores the strategic necessity of moving from fragmented, manual systems to cloud-native, data-driven, and AI-ready platforms. This shift is not just an IT upgrade but a fiduciary obligation to ensure operational resilience, governance transparency, and member trust. The convergence of pension, insurance, and PRT ecosystems further amplifies the need for scalable, agile, and analytics-driven solutions.

What we're watching

Modernization Pace: How quickly retirement and pension organizations adopt cloud-native and AI-ready platforms will determine their competitive positioning.
Ecosystem Convergence: Whether organizations with unified platforms and open APIs can lead the convergence of pension, insurance, and PRT ecosystems.
Regulatory Scrutiny: The impact of increasing regulatory pressure on the urgency and scope of modernization efforts in the retirement and pension sector.