Luma Health

Luma Health is a privately held healthcare technology company that provides an Operational AI platform designed to unify and automate patient journeys. Founded in 2015, the company's mission is to empower healthcare providers to deliver personalized and engaging experiences, ultimately making healthcare more accessible and efficient for patients. Luma Health is headquartered in San Mateo, California.

The company's core offering is its Patient Success Platform™, which leverages a healthcare-native AI core called Spark. This platform integrates with over 80 Electronic Health Record (EHR) systems, including Epic, Oracle Health, MEDITECH, and athenahealth, to streamline various aspects of the patient journey. Key products and services include smart scheduling, intake and patient forms, eligibility and payments, referral management, reminders and recalls, waitlist management, and conversational AI tools like Navigator and Fax Transform. Luma Health serves a wide range of healthcare organizations, including enterprise health systems, regional hospitals, specialty groups, and federally qualified health centers across the United States, Canada, the UK, and the Caribbean.

Luma Health has established itself as a market leader in operational AI for patient access and readiness. The company raised $130 million in Series C funding in November 2021, bringing its total funding to $160 million. Recent developments include the acquisition of Tonic Health in November 2025 and a Spring 2026 product release that introduced enhanced AI capabilities like Workflow Builder, Navigator, and Fax Transform to further automate healthcare operations. Adnan Iqbal serves as CEO and Co-Founder, alongside Co-Founders Aditya Bansod (President) and Tashfeen Ekram (CMO). Eric Ingram was appointed Chief Financial Officer in April 2026 as the company's revenue approaches $100 million, with plans to serve half of the U.S. population by 2026.

Latest updates

Luma Health Appoints Seasoned CFO to Drive $100M Revenue Target

Event summary

  • Luma Health has appointed Eric Ingram as its Chief Financial Officer.
  • Ingram previously served as CFO of TractManager Holdings, leading the company to $100M in revenue before its acquisition by symplr.
  • Luma Health aims to reach $100M in revenue and serve half of the United States (1,400+ health systems) by 2026.
  • Luma Health’s Operational AI platform currently serves over 1,000 healthcare organizations across the US, UK, Canada, and the Caribbean.

The big picture

Luma Health’s aggressive growth plans reflect the broader trend of healthcare providers seeking AI-driven solutions to improve efficiency and patient access. The appointment of a CFO with a history of scaling technology businesses signals a shift towards more disciplined financial management as the company matures. Reaching $100M in revenue will require Luma to demonstrate a clear return on investment for health systems and navigate a competitive landscape.

What we're watching

Financial Discipline
Ingram’s track record suggests a focus on financial rigor; the market should monitor whether he can maintain profitability while pursuing aggressive growth targets.
Integration Risk
The rapid expansion to serve half the US will require significant operational scaling; the risk lies in whether Luma’s infrastructure and processes can handle the increased load.
Competitive Landscape
The healthcare AI space is becoming increasingly crowded; Luma’s ability to differentiate its Operational AI platform and retain customers will be crucial for sustained success.
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