Luda Technology Cuts Quotation Time by 90% with AI System
Event summary
- Luda Technology implemented an AI-enabled inquiry and quotation system on September 8, 2026, reducing average quotation processing time from 30 minutes to 3 minutes.
- The system uses Moonshot AI’s Kimi's K3 model with multi-agent architecture and retrieval-augmented generation to interpret inquiries and generate preliminary quotations.
- The system operates under a human-in-the-loop framework, with staff reviewing and confirming quotations before release.
- The system learns from approved corrections to improve future quotation accuracy.
- Luda Technology aims to scale AI infrastructure across the company and extend intelligent automation to additional business functions.
The big picture
Luda Technology's AI implementation is part of a broader trend in the manufacturing sector to leverage AI for operational efficiency. The company's focus on reducing quotation processing time aligns with industry efforts to streamline processes and handle higher inquiry volumes without increasing headcount. The success of this initiative could set a precedent for other manufacturers looking to integrate AI into their operations.
What we're watching
- Scalability
- Whether Luda Technology can successfully scale the AI system across other business functions without compromising accuracy or oversight.
- Customer Retention
- How the system's client-level personalization will impact customer retention and satisfaction.
- Competitive Advantage
- The pace at which competitors adopt similar AI systems and whether Luda Technology can maintain a first-mover advantage.
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