KnowBe4 Tops G2 Summer Grid for Security Awareness and Incident Response
Event summary
- KnowBe4 ranked #1 in G2's Summer 2026 Grid Report for Security Awareness Training Software.
- PhishER Plus recognized in Incident Response Software category with 97% customer satisfaction.
- Security Awareness Training product received 98% positive reviews (4-5 stars) from 2,200+ users.
- G2 rankings based on verified customer reviews and market presence data collected through April 28, 2026.
The big picture
KnowBe4's dual leadership in G2 rankings underscores the growing convergence of security awareness training and automated incident response. As AI-driven threats evolve, the company's position at this intersection could strengthen its competitive moat. With over 70,000 organizations using its platform, KnowBe4 is well-positioned to capitalize on enterprises' increasing investment in human and agent security.
What we're watching
- AI Defense Scaling
- How KnowBe4's AI Defense Agents (AIDA) will impact product differentiation in an increasingly AI-driven security landscape.
- Market Expansion
- Whether KnowBe4 can sustain leadership across both training and incident response categories amid growing competition.
- Customer Retention
- The pace at which high satisfaction scores translate into long-term contract renewals and upsells.
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