Kenco Wins Bissell’s 3PL Partner of the Year for Lancaster Facility Performance — Kenco Group

Event summary

Kenco’s Lancaster, Texas distribution center achieved a 99.7% order fill rate and 100% on-time shipment performance for Bissell in 2025.
The facility, managing one of Bissell’s six distribution centers, recorded zero OSHA recordable incidents and minimal chargebacks.
Kenco and Bissell’s partnership dates back to 2007, with the Lancaster team piloting and expanding a new Amazon program.
Bissell’s Senior Director of Global Supply Chain Services cited Kenco’s reliability, flexibility, and solutions-oriented approach as key differentiators.

The big picture

Kenco’s recognition underscores the growing importance of specialized 3PL partnerships in manufacturing supply chains, particularly for floor care and e-commerce fulfillment. The award highlights the strategic value of operational reliability and adaptability in an industry facing increasing pressure for on-time delivery and safety compliance. With Bissell’s distribution network spanning multiple facilities, Kenco’s ability to deliver consistent results could position it as a key player in similar logistics partnerships.

What we're watching

Scale Expansion: Whether Kenco can replicate this performance across other Bissell facilities or similar clients.
Program Replication: The pace at which Kenco’s successful Amazon program pilot can be scaled or adapted for other e-commerce partners.
Operational Consistency: How Kenco maintains zero OSHA recordable incidents and minimal chargebacks amid potential supply chain disruptions.