iQor

iQor is a global leader in customer experience (CX) business process outsourcing (BPO) solutions, headquartered in Fort Lauderdale, Florida, United States. The company's core mission is to optimize performance across the entire customer lifecycle for global brands through intelligent customer engagement and technology-enabled solutions.

iQor delivers a comprehensive suite of services, including customer care, revenue generation, technical support, and accounts receivable management. Its offerings encompass full-lifecycle customer support, from acquisition and technical assistance to retention, analytics, and collections. The company leverages its proprietary CX private cloud technology and the AI-driven infinityAiQ platform to provide scalable solutions across various market segments, including financial services, technology, telecommunications, healthcare, and retail.

As a privately held portfolio company of Mill Point Capital, iQor is led by President and CEO Chris Crowley. The company has demonstrated recent growth and strategic expansion, including the acquisitions of OP360 and JumpCrew in 2025 to enhance its capabilities in healthcare, legal, high-tech, and B2B sales. iQor is committed to AI-driven innovation, evidenced by the launch of platforms like infinityAiQ and Insights iQ. In 2025, iQor reported a record revenue performance of $708 million and in June 2026, announced a significant US hiring initiative to create over 1,300 jobs to support a major financial services client.