Titan Brands Slashes Backorder Risk by $640,000 Weekly with Infios'…

Event summary

Titan Brands reduced weekly backorder risk by 64%, from $1 million to $360,000, by integrating Infios' Order, Warehouse, and Transportation Management systems.
In-stock rate for top 100 products improved from 60% to 95%, with warehouse pick rates increasing by 133% and forecast accuracy rising from 65% to 70%.
Titan Brands doubled frontline warehouse worker pay while reducing overall labor costs by 0.5%.
The integrated system enables real-time data exchange across order, warehouse, and transportation operations, improving inventory visibility and customer service.

The big picture

Titan Brands' success with Infios' integrated supply chain system highlights the growing importance of real-time data exchange and coordination across order, warehouse, and transportation operations. This trend is particularly critical for e-commerce and B2B retailers, where inventory visibility directly impacts customer satisfaction and revenue. The ability to reduce backorder risk and improve forecast accuracy can provide a significant competitive edge in a market where customer retention is paramount.

What we're watching

Scalability Challenges: Whether Titan Brands can sustain these efficiency gains as it scales its operations and product portfolio.
Competitive Differentiation: How the integrated supply chain system will position Titan Brands against competitors in the direct-to-consumer and B2B retail space.
Technology Adoption: The pace at which other retailers adopt similar integrated supply chain solutions to improve operational efficiency.