IDrive Targets Salesforce Data Protection Gap with New Backup Service

  • IDrive Inc. launched 'IDrive Salesforce Backup' on December 18, 2025.
  • The service provides automated cloud-to-cloud backup and granular recovery for Salesforce data and metadata.
  • Pricing is $20/user/seat/year with unlimited storage, or $2/seat/month.
  • The service supports SOC 2 Type 2, SEC, SOX, and HIPAA compliance standards.

While Salesforce offers robust data management capabilities, it lacks comprehensive, automated backup solutions for user-side data and metadata, leaving organizations vulnerable to human error, ransomware, and configuration issues. IDrive’s entry addresses a growing need for specialized data protection within the Salesforce ecosystem, capitalizing on increasing regulatory scrutiny and the rising cost of data breaches. The $20/user/seat price point positions IDrive competitively against potentially more complex and expensive enterprise solutions.

Adoption Rate
The success of IDrive Salesforce Backup hinges on convincing Salesforce users, many of whom may be unaware of the data protection gap, to adopt a third-party backup solution.
Competitive Landscape
Existing Salesforce ecosystem partners and emerging data protection specialists will likely respond, potentially creating pricing pressure and requiring IDrive to differentiate its offering beyond basic functionality.
Salesforce Integration
IDrive's ability to maintain seamless integration with evolving Salesforce platforms and APIs will be critical for long-term customer retention and expansion of the service.