Horizon3 Elevates Ellen Sundra to Chief Customer Officer to Drive…

Event summary

Ellen Sundra promoted to Chief Customer Officer at Horizon3, overseeing Sales Engineering, Customer Success, Support, Enablement, Renewals, and Field CTOs.
Sundra previously served as Vice President, Customers, and joined Horizon3 in December 2024.
Horizon3 serves over 7,000 organizations, including global defense agencies, Fortune 10 enterprises, multinational banks, and major healthcare providers.
NodeZero Proactive Security Platform helps organizations prove which exposures attackers can exploit and verify fixes.

The big picture

Horizon3's promotion of Ellen Sundra to Chief Customer Officer underscores the company's strategic emphasis on customer success as a driver of growth. This move aligns with broader industry trends where cybersecurity firms are increasingly focusing on measurable security outcomes and long-term customer partnerships. With over 7,000 organizations relying on Horizon3's NodeZero platform, the company's ability to scale its customer-facing teams will be critical in maintaining its market position and achieving sustained growth.

What we're watching

Customer Retention: How Horizon3's focus on customer success will impact retention and revenue expansion metrics.
Scalability: Whether Horizon3 can scale pre-sales and post-sales support effectively as it grows.
Market Position: The pace at which Horizon3 can maintain its competitive edge in the proactive security market.