Hexaware Tops UK & Ireland IT Sourcing Study for Value and Financial Services Performance
Event summary
- Hexaware ranked #1 in Value for Money and #2 in Overall Satisfaction in Whitelane Research's UK & Ireland 2026 IT Sourcing Study.
- The study evaluated feedback from nearly 400 participants across 1,000 unique IT sourcing relationships.
- Hexaware also secured the #2 spot in Financial Services performance satisfaction and #3 in Application Services.
- Clients highlighted Hexaware's AI-first approach, domain expertise in insurance, and strong executive engagement.
The big picture
Hexaware's strong performance in the UK & Ireland IT Sourcing Study underscores the growing demand for cost-efficient, AI-driven IT services. As enterprises prioritize modernization and service resilience, Hexaware's rankings highlight its competitive edge in application services and financial sector expertise. The results build on its previous #1 ranking, signaling sustained client confidence in its technology solutions.
What we're watching
- AI Scalability
- How Hexaware will sustain its AI-led delivery model across the UK and Ireland market.
- Market Expansion
- Whether Hexaware can maintain its leadership position in future Whitelane studies.
- Client Retention
- The pace at which Hexaware converts client satisfaction into long-term contracts and revenue growth.