Helport AI, Inc.

Helport AI, Inc. is a global artificial intelligence (AI) workforce infrastructure company established in September 2020, with dual headquarters in Singapore and San Diego, USA. The company's core business revolves around providing intelligent communication software and services to enterprise clients, with a mission to enhance the customer contact experience and transform human expertise into scalable AI labor, enabling expert-level conversations.

Helport AI offers a suite of products and services, including its proprietary "AI Labor System," an industrial-scale platform designed to manufacture, orchestrate, and deliver AI workforce capacity. Key offerings include the AI Assist software, which provides real-time intelligent guidance for customer engagement professionals, and HyprX, a digital autonomous agent platform for 24/7 customer engagement. The company also developed TwinX, which allows a single human expert to supervise multiple AI agents simultaneously, and provides AI+BPO (Business Process Outsourcing) services. Helport AI targets various market segments, including customer contact centers, finance (insurance, wealth management, mortgage, consumer finance), e-commerce, public services, logistics, and intelligent consumer products.

In recent news, Helport AI reported its first-half fiscal year 2026 financial results (ended December 31, 2025), showing a 7.7% increase in revenue to $17.7 million, though it recorded a net loss of $1.7 million due to increased investments in research and development and higher credit losses. The company has expanded its product portfolio with the launch of HyprX for Hardware in June 2026 and has been actively growing its global footprint. In November 2025, Helport AI opened a new office in Mexico City to serve as its Latin American headquarters, enhancing its multilingual AI delivery network across Southeast Asia and North America. Guanghai Li serves as the Chief Executive Officer and Chairman of Helport AI.