Genetec Enhances Security Center SaaS with AI-Powered Investigation Tools

  • Genetec introduced new investigation capabilities in Security Center SaaS on February 11, 2026, designed to speed up incident resolution across multi-site, multi-vendor environments.
  • The update includes AI-driven natural language search, trajectory analysis, and automated evidence consolidation to streamline investigations.
  • The new features aim to reduce investigation time from hours to minutes, with rollout beginning in February 2026.
  • Genetec positions the update as a solution for complex enterprise security environments, replacing traditional disconnected investigation tools.

Genetec’s update reflects the growing trend of AI-driven automation in physical security, addressing the inefficiencies of legacy systems that struggle with multi-vendor environments. The move aligns with broader industry shifts toward cloud-based, open-architecture security solutions that prioritize scalability and interoperability. The strategic play could strengthen Genetec’s position in enterprise security markets, particularly among organizations managing geographically dispersed assets.

Adoption Pace
How quickly enterprises will integrate these capabilities into existing security workflows and whether the AI-driven tools meet operational expectations.
Competitive Response
Whether competitors in the physical security software space will accelerate their own AI and multi-vendor integration efforts in response.
Scalability Impact
The extent to which these enhancements will drive demand for Genetec’s SaaS offerings among large-scale security installations.