FORTÉ Overhauls Leadership to Fuel Global Expansion

Event summary

FORTÉ announced five leadership changes on October 6, 2026, to support global growth and operational efficiency.
Roger Patrick moves from COO to Global Chief Strategy Officer, overseeing international operations and enterprise growth.
Don Mastro, previously in sales, becomes Global Chief Revenue Officer, focusing on international customer growth and partner alignment.
Michael Safranski transitions to Chief Operating Officer, U.S., leading operational execution across 42 domestic locations.
John Bagnell shifts from U.S. Operations to Chief Revenue Officer, U.S., emphasizing recurring revenue through Enterprise Programs and Managed Services.

The big picture

FORTÉ's leadership realignment reflects a strategic shift to consolidate global operations and accelerate revenue growth. The changes come amid significant expansion, including the integration of new businesses and investments in global delivery capabilities. The move positions FORTÉ to better serve multinational clients with greater consistency and expertise, aligning with broader industry trends toward unified, scalable workplace solutions.

What we're watching

Execution Risk: How the new leadership structure will affect FORTÉ's ability to scale operations globally and maintain profitability across 42 U.S. locations.
Revenue Strategy: Whether the focus on recurring revenue through Enterprise Programs and Managed Services will drive sustainable growth.
Global Expansion: The pace at which FORTÉ can integrate and align its global delivery capabilities following recent acquisitions in North America, Europe, and Asia.