Flash of Genius, LLC. (UpdatePromise)

UpdatePromise is a leading Software-as-a-Service (SaaS) company specializing in Consumer Experience Management Systems (CEMS) for the automotive industry. Founded in 2009 and headquartered in Chino, California, the company's core mission is to drive innovation in automotive fixed operations by streamlining processes, enhancing customer communication, and improving transparency, efficiency, and trust for dealerships and original equipment manufacturers (OEMs).

The company's platform offers a comprehensive suite of solutions, including intelligent appointment scheduling, tablet-based vehicle check-ins, digital multi-point inspections, real-time AI-driven communication via SMS text messaging, and integrated mobile payment options like PromisePay and E-Pay service financing. UpdatePromise's offerings are designed to optimize the service lane experience, increase repair order revenue, and boost customer satisfaction.

In early 2026, UpdatePromise made several notable announcements, including the expansion of flexible payment options in the service lane through integrations with PayPal and Venmo. The company also unveiled Harmony AI, a unified Fixed Operations intelligence system, and announced strategic partnerships with DealerOps, UVeye, and Hunter Engineering to further enhance data clarity, automated vehicle intelligence, and inspection processes. Curtis Nixon serves as the CEO of UpdatePromise.