Fifth Third CIO Jude Schramm Recognized for AI-Driven Banking Innovation

Event summary

  • Jude Schramm, Fifth Third’s CIO, named to American Banker’s Most Innovative People in Finance list.
  • Schramm led a 250x increase in mobile app upgrades from 2021 to 2025, scaling AI across the enterprise.
  • Fifth Third is integrating Comerica’s systems while advancing AI and digital customer experiences.
  • Honorees will be recognized at American Banker’s Digital Banking Conference on June 16, 2026.

The big picture

Fifth Third’s recognition underscores the growing emphasis on AI and digital transformation in banking. As regional banks compete with fintechs and larger institutions, operationalizing AI for tangible customer and employee benefits is becoming a key differentiator. The integration of Comerica’s systems adds complexity, but also scale, to Fifth Third’s tech-driven strategy.

What we're watching

AI Scaling
How Fifth Third will operationalize AI to deliver measurable impact for customers and employees.
Integration Challenges
The pace at which Fifth Third completes the Comerica systems combination and its impact on operational efficiency.
Customer Experience
Whether Fifth Third can sustain its rapid innovation in digital experiences amid industry-wide competition.

Related topics

Banking