ESO Taps Fire Service Veteran Sam Brown as President and COO
Event summary
- Sam Brown appointed president and COO of ESO Solutions, bringing firefighting and software leadership experience.
- Kristin Agnelli promoted to chief marketing officer and senior VP of communications.
- Appointments follow recent strategic moves including Susan Young's CFO role and NERIS solution launch.
- ESO's Wave conference scheduled for April 7-10, 2026 in Austin.
The big picture
ESO's appointments reflect a push to deepen industry-specific expertise as demand grows for data-driven emergency services. The company is positioning itself as a comprehensive platform provider, integrating dispatch and clinical workflows across multiple jurisdictions. Recent leadership moves suggest a focus on scaling operational intelligence in an increasingly complex emergency response landscape.
What we're watching
- Operational Integration
- How Brown's firefighting experience will translate into product development and customer engagement.
- Market Expansion
- Whether ESO can sustain its growth across 48 states and international markets with new leadership.
- Data Utilization
- The pace at which ESO converts emergency response data into measurable health outcomes.