ESO and IAED Launch Research Consortium for Evidence-Based Emergency Dispatch

  • ESO Solutions and IAED launched the Network for Evidence-Based Dispatch (NEBD) on April 22, 2026.
  • The NEBD is a research consortium of over a dozen EMS and fire agencies focused on outcomes-based evidence for emergency dispatch decisions.
  • Co-led by Dr. Brent Myers (ESO’s CMO) and Jerry Overton (IAED President), the network aims to continuously generate data-driven insights.
  • Founding agencies include diverse EMS systems, from large urban services to local community organizations.

The NEBD represents a shift toward data-driven decision-making in emergency dispatch, aligning with broader trends in healthcare and public safety toward outcomes-based research. By standardizing evidence collection across diverse agencies, the consortium could set new benchmarks for protocol optimization and patient care.

Data Utilization
How the NEBD’s continuous research model will impact EMS dispatch protocols and patient outcomes.
Industry Adoption
Whether mid-size and local agencies can sustain participation in a data-sharing consortium.
Regulatory Influence
The pace at which evidence-based dispatch protocols gain regulatory or policy recognition.
Data-Driven Dispatch: New Network Connects 911 Calls to Outcomes