Elisa to Provide AI-Driven IT Services for Kempower’s Global Expansion
Event summary
- Elisa and Kempower signed an agreement on September 23, 2026, for AI-powered IT services to support Kempower’s global growth.
- Elisa will provide end-user support, Device-as-a-Service, and Microsoft 365 professional services under a single accountable partner model.
- The AI-enabled services aim to create a ticketless IT service environment, improving efficiency and scalability.
- Kempower, a pioneer in electric vehicle charging solutions, seeks modern, secure, and globally scalable IT services to match its rapid expansion.
The big picture
This partnership underscores the growing demand for AI-powered IT solutions in the electric vehicle charging sector, where scalability and efficiency are critical. Kempower’s reliance on Elisa’s expertise highlights the strategic importance of IT infrastructure in supporting rapid global expansion. The deal also reflects broader industry trends toward automation and predictive service models in enterprise IT.
What we're watching
- AI Integration
- How effectively Elisa’s AI-driven services will enhance Kempower’s operational efficiency and scalability.
- Global Scalability
- Whether the single accountable partner model can sustain Kempower’s rapid international growth.
- Service Efficiency
- The pace at which AI-assisted automation and self-service will reduce IT support ticket volumes.
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