Docebo Report Reveals Gaps in AI Skills Readiness Despite HR Confidence

  • Docebo released its 2027 Skills Intelligence Report, surveying 1,000+ HR and L&D leaders in Europe and North America.
  • 75% of HR leaders claim preparedness for reskilling, but only 62% have clearly defined role-specific skill requirements.
  • 53% of leaders cite AI literacy as the most critical skill gap, yet AI-related skill investments rank fifth in priority.
  • 36% of organizations report AI software budgets cutting into learning and enablement funds.
  • Alstom and Veolia cited as case studies for successful skills intelligence deployment.

The report highlights a critical misalignment between HR confidence in skills strategies and the operational realities of AI-driven workforce transformation. As enterprises increasingly invest in AI tools, the ability to upskill employees to effectively utilize these technologies will determine competitive positioning. Docebo positions itself as a key player in addressing this gap, but the broader industry must reconcile conflicting budget priorities to avoid talent bottlenecks.

Execution Risk
Whether Docebo can capitalize on the reported skills gaps with its platform offerings.
Market Dynamics
How competing priorities for AI tools and learning budgets will impact HR technology investments.
Strategic Alignment
The pace at which organizations will bridge the disconnect between HR confidence and operational readiness in skills strategies.