JPMorgan Asset Management Wins 2025 DALBAR Award for 20th Straight Year

Event summary

  • JPMorgan Asset Management received the 2025 DALBAR Excellence in Sales Support Service Award.
  • This marks the 20th consecutive year JPMorgan has won the award.
  • DALBAR's year-long audit process combines proprietary metrics with human expertise.
  • DALBAR has been a leading financial services market research firm since 1976.

The big picture

This 20-year streak highlights JPMorgan's consistent focus on financial professional support, a key differentiator in the crowded asset management space. As regulatory scrutiny on service quality increases, such awards may become even more valuable for attracting and retaining advisor relationships. The recognition underscores the importance of operational excellence in maintaining competitive advantage in wealth management.

What we're watching

Sustaining Excellence
Whether JPMorgan can maintain this level of service support amid industry-wide talent shortages.
Competitive Differentiation
How this long-term award win positions JPMorgan against competitors in financial professional services.
Industry Standards
The pace at which DALBAR's service quality metrics evolve to meet changing financial professional needs.