CSG Systems International, Inc.

https://csgi.com

CSG Systems International, Inc., commonly known as CSG, is a multinational corporation headquartered in Englewood, Colorado. The company operates as a software-as-a-service (SaaS) platform provider, focusing on business support systems (BSS) software and services. Its core mission revolves around enabling enterprises to manage customer interactions, billing, and revenue effectively, aiming to transform customer and employee experiences.

CSG offers a comprehensive suite of products and services across several key areas, including digital monetization, revenue and customer management, customer experience, and payment solutions. Its platforms, such as CSG Xponent, CSG Encompass, CSG Ascendon, CSG ACP, and CSG Forte, cater primarily to the telecommunications industry. Beyond telecom, CSG also serves diverse market segments including financial services, healthcare, insurance, government, media & tech, retail, and utilities.

Led by CEO Brian Shepherd, CSG maintains a significant market presence. The company was recognized as a Leader in the Gartner Magic Quadrant for Customer Journey Analytics and Orchestration in March 2026. In recent financial news, CSG Systems International reported its fourth-quarter and full-year 2025 results and announced its 13th consecutive year of increased dividend payout in February 2026. The company also secured a contract renewal with DISH Network in January 2026.

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