Corporate Insight, Inc.

Corporate Insight is a New York-based firm specializing in competitive intelligence, user experience research, and consulting services. Its mission is to empower organizations to make informed decisions by providing actionable intelligence on evolving customer experiences and the impact of digital engagement within their competitive landscapes.

The company delivers a range of services including competitive intelligence research across over 20 industries, benchmarking, custom consulting, and an in-house UX team. It focuses on market segments within the healthcare, insurance, and financial services sectors, offering monitoring research, qualitative research, and customer segmentation studies.

As a recognized leader in customer experience research for over 30 years, Corporate Insight regularly publishes benchmark reports and insights. Recent publications cover areas such as brokerage experience, the role of AI in retail investing, health system digital trends, and commercial insurance. Michael Ellison serves as the President & CEO of the firm.