Conduent Taps AI and Digital Transformation Expert as CIO
Event summary
- Narayanan Sundaresan appointed Chief Information and Technology Officer at Conduent, effective September 14, 2026.
- Sundaresan brings 28 years of experience in enterprise technology and digital transformation, with a focus on AI-powered business transformation.
- He will lead Conduent's global technology organization, accelerating AI adoption and strengthening secure, scalable technology infrastructure.
- Previously served as Global CIO and Senior Vice President at Strategic Education, leading AI and hyper-automation initiatives.
The big picture
Conduent's appointment of Sundaresan underscores the growing emphasis on AI and digital transformation in the business services sector. As companies increasingly rely on advanced technologies to enhance efficiency and client outcomes, Conduent's strategic move positions it to compete more effectively in a market driven by innovation and scalability. With a global team of approximately 48,000 associates, Conduent's ability to integrate AI and modernize its technology infrastructure will be critical to its long-term success.
What we're watching
- AI Integration
- How quickly Sundaresan can scale AI-powered capabilities across Conduent's enterprise.
- Technology Modernization
- Whether Conduent can balance AI innovation with a secure and reliable technology foundation.
- Client Outcomes
- The impact of Sundaresan's leadership on measurable outcomes for Conduent's clients.
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