Chubb Taps BCG Veteran to Drive Digital Transformation
Event summary
- Seshadri Iyer appointed Executive Vice President of Global Operations, Technology, and Digital Transformation at Chubb, effective April 6, 2026.
- Iyer succeeds Julie Dillman, who retires after nearly a decade at Chubb.
- Iyer joins from Boston Consulting Group (BCG), where he spent nearly 20 years, most recently as North America chair for BCG X.
- Iyer will oversee global operations and technology, reporting to Chubb's CEO Evan Greenberg and President John Keogh.
- Chubb employs approximately 45,000 people worldwide and operates in 54 countries.
The big picture
Chubb's appointment of Seshadri Iyer underscores the insurance industry's push toward digital integration and operational efficiency. As insurers face increasing pressure to modernize, Iyer's background in technology and data-driven transformation positions him to lead Chubb's next phase of evolution. The move also highlights the trend of insurers hiring external consultants to drive internal change, reflecting the growing importance of tech expertise in traditional industries.
What we're watching
- Transformation Pace
- How quickly Iyer can accelerate Chubb's digital integration across underwriting, sales, and service operations globally.
- BCG Synergy
- Whether Iyer's consulting background will drive innovative, large-scale technology-enabled change at Chubb.
- Leadership Transition
- The impact of Julie Dillman's retirement on the continuity of Chubb's technology and operations strategy.
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