CEO Coaching International Partners with iSupport to Expand Global Team Outsourcing
Event summary
- CEO Coaching International has formed a ‘Diamond Strategic Partnership’ with iSupport Worldwide.
- iSupport provides a cost-plus model for companies to build and manage global teams in the Philippines, offering savings of up to 70%.
- iSupport was initially founded to solve scaling challenges within AMMEX and now supports 175 companies and over 2,000 employees.
- The partnership leverages a pre-existing relationship, as CEO Coaching International has been an iSupport client for nearly a decade.
The big picture
This partnership reflects the growing trend of businesses seeking cost-effective solutions for scaling global teams, particularly in a post-pandemic environment where remote work is increasingly prevalent. CEO Coaching International, with its established network of growth-focused CEOs, provides iSupport with a valuable distribution channel, while iSupport offers a tangible solution to a common pain point for CEO Coaching International’s clients – namely, scaling operations while maintaining control and culture. The model's reliance on a cost-plus structure also suggests a potential shift away from traditional outsourcing models.
What we're watching
- Adoption Rate
- The success of this partnership hinges on CEO Coaching International’s ability to effectively integrate iSupport’s services into its client offerings and drive adoption among its existing client base.
- Compliance Risk
- While iSupport emphasizes compliance (SOC 2, PCI, HIPAA), the model’s reliance on a foreign workforce introduces potential geopolitical and regulatory risks that could impact client operations.
- Cost Pressures
- The 70% cost savings touted by iSupport are attractive, but sustained savings will depend on maintaining competitive labor rates in the Philippines and mitigating potential inflationary pressures.
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