Carriage Services Overhauls Leadership to Accelerate 2030 Growth Strategy

Event summary

  • Carriage Services promoted Steve Metzger to President and COO, overseeing operations, sales, marketing, and M&A.
  • Rene Negrete joined as VP of Operations, bringing 20+ years of funeral and cemetery industry experience.
  • Sam Mazzu, Christine Ngo, and Alfred White were promoted to VP roles in legal, HR, and marketing, respectively.
  • John Enwright expanded his CFO role to include oversight of IT and supply chain.
  • Changes take effect February 2, 2026, aligning leadership with the company's 2030 vision.

The big picture

Carriage Services' leadership overhaul reflects a deliberate effort to stabilize and grow its funeral and cemetery services business ahead of its 2030 vision. The promotions and new appointments aim to strengthen operational execution, customer experience, and governance, aligning with broader industry trends toward consolidation and service innovation. With 155 funeral homes and 28 cemeteries across the U.S., the company is positioning itself for sustained growth in a competitive market.

What we're watching

Execution Risk
How the new leadership structure will impact operational alignment and growth momentum.
Strategic Focus
Whether the emphasis on Purposeful Growth, Relentless Improvement, and Empowered Partnership will drive measurable results.
Cultural Integration
The pace at which the company can maintain its cultural foundation while scaling operations.