Top Global Retailer Deploys authID Biometrics for 100K+ Employees
Event summary
- A top global retailer with tens of billions in annual revenue has selected authID to deploy biometric authentication for over 100,000 employees across more than a thousand locations.
- The deployment includes authID’s Proof™ for document and selfie identity verification, and Verified™ with PrivacyKey™ for privacy-preserving biometric authentication.
- This is the second major global retailer in the last six months to choose authID for workforce authentication at the call center.
- The integration with ServiceNow was completed quickly, negating the need for MFA, OTP, and other overlapping solutions.
The big picture
The deployment underscores the growing demand for secure, frictionless authentication solutions in the retail sector. With Gartner projecting that one out of four candidates will be fake by 2028 and Experian identifying workforce fraud as a top emerging threat, authID’s solution addresses a critical need. The market for identity and access management is expected to grow significantly, reaching $42 billion by 2030.
What we're watching
- Market Expansion
- Whether authID can sustain its momentum in the retail sector and secure additional major clients.
- Technological Integration
- The pace at which authID can integrate its solutions with other enterprise systems beyond ServiceNow.
- Fraud Prevention
- How effective authID’s biometric solutions will be in combating the rising threat of workforce fraud.
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