Retirement Plan Inertia Driven by Awareness Gap, Ascensus Research Finds

  • Ascensus released the 'Eligible Not Contributing Employee' (ELND) Survey, revealing 60% of eligible, non-contributing employees cite lack of awareness/understanding as the primary reason.
  • The survey, conducted between July 16 and August 15, 2025, polled over 186,000 eligible, non-participating employees.
  • Gen Z demonstrates the lowest participation rate at 50.5%, compared to 38.3% of Millennials and 37.2% of Gen X.
  • Ascensus manages over $932 billion in assets under administration as of December 31, 2025.

Ascensus's research highlights a critical disconnect between retirement plan accessibility and actual employee participation, a challenge underscored by broader data indicating widespread retirement savings insecurity. The findings suggest that simply offering retirement plans is insufficient; targeted education and simplified enrollment are essential to address the awareness gap, particularly among younger generations. This represents a significant opportunity for Ascensus to expand its service offerings and solidify its position as a key player in the retirement savings ecosystem.

Engagement Strategies
Ascensus's ability to translate these findings into scalable solutions for employers will be crucial; the company's success hinges on demonstrating tangible improvements in plan participation rates.
Generational Shift
How recordkeepers adapt their communication and enrollment processes to resonate with Gen Z’s digital consumption habits will significantly impact long-term retirement savings participation.
Regulatory Response
The findings may prompt increased scrutiny and potential regulatory interventions aimed at improving retirement plan education and enrollment, impacting Ascensus's business model and client offerings.