Americans Rely on AI and Online Health Info but Lack Trust in Its Accuracy

  • 80% of Americans search online for health information, but only 11% find it easy to determine reliability.
  • Confidence in AI-powered health tools is low, with only 5% very confident in their accuracy.
  • 57% of Americans are very confident in information from healthcare providers, compared to online sources.
  • 73% of Americans support policies to make it easier to choose nurse practitioners as healthcare providers.

The survey highlights a critical gap in the healthcare information landscape: while digital tools are increasingly used, trust in their accuracy lags significantly behind. This underscores the enduring value of human healthcare providers, particularly nurse practitioners, in delivering trusted, personalized care. The findings also suggest potential regulatory and policy shifts to enhance access to nurse practitioners, reflecting broader industry trends toward patient-centered care and the integration of technology in healthcare.

Trust Dynamics
How the growing reliance on AI and online health information will affect patient trust in healthcare providers.
Regulatory Shifts
Whether policymakers will respond to public demand for easier access to nurse practitioners.
Provider Role
The pace at which nurse practitioners will expand their role in interpreting and validating online health information.