Always Best Care Franchisee Expands North Carolina Footprint Through Strategic Acquisitions
Event summary
- Samantha Loy, an Always Best Care franchisee, has expanded her operations across North Carolina through acquisitions and market growth, now serving key regions including Charlotte, Lake Norman, Winston-Salem, and Concord.
- Loy acquired established Always Best Care locations in Winston-Salem and Concord, previously operated by her mother, ensuring continuity of care for existing clients and caregivers.
- Loy's network now includes locations serving Burlington, Greensboro, Chapel Hill-Durham, Winston-Salem, Concord, and Greater Charlotte, with over 500 employees delivering personalized care solutions.
- Loy has doubled revenue over the past five years and was named to The Business Journal's 2026 Class of 40 Under 40 and is the youngest recipient of Always Best Care's Franchisee of the Year award.
The big picture
North Carolina's aging population, with residents aged 65 and older projected to reach 2.8 million by 2042, is driving increased demand for reliable in-home care services. Loy's expansion strategy aligns with this demographic trend, positioning Always Best Care to meet the growing need for senior care across both urban and suburban communities. The acquisition of established locations ensures continuity of care while extending Loy's leadership across key regions in the state.
What we're watching
- Scaling Challenges
- How Loy will manage the integration of newly acquired territories while maintaining service quality across a broader region.
- Market Demand
- Whether the growing senior population in North Carolina will sustain the demand for Always Best Care's services.
- Leadership Continuity
- The pace at which Loy can replicate her success in new markets while ensuring continuity of care for existing clients.
Related topics