9303-4338 Québec Inc. (gaiia)
gaiia is a privately held technology company headquartered in Quebec City, Canada, specializing in an AI-native operating system for Communications Service Providers (CSPs). Founded in 2022, its core mission is to become the world's first network-agnostic operating system for connectivity, aiming to seamlessly connect individuals and their devices to the internet. The company's platform is designed to replace fragmented legacy Operational Support Systems (OSS) and Business Support Systems (BSS) tools with a unified, modern solution.
gaiia offers a comprehensive suite of products and services tailored for telecommunications companies, including billing and revenue management, customer management, inventory automation, workforce management, network monitoring, and field service. The platform incorporates AI-driven workflows to streamline operations and enhance customer experience. It serves a diverse range of telecommunications providers globally, from established carriers to challenger brands, across various segments such as fiber, fixed wireless, cable, MVNO, and B2B.
In a notable development, gaiia raised $40 million in Series B funding in May 2026, led by JMI Equity with participation from Inovia Capital, to accelerate its investment in AI agents, field service, and productized migrations. The company's leadership includes co-founder and CEO Marc Campagna. gaiia positions itself as a category-defining AI-forward platform built by operators with deep market understanding, with its growth largely driven by word-of-mouth within the industry.
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