Patrick Griffin

AI platform Cresta unveils a suite of solutions aimed at empowering contact centers with a human-AI hybrid workforce, real-time translation, and intelligent automation. The tools aim to boost efficiency and customer experience.

E-commerce giant Shopify is partnering with AI innovator Liquid AI to integrate ultra-fast foundation models into its platform, promising faster search, more relevant recommendations, and a new era of personalized shopping experiences.

Invoca’s new AI Messaging Agent, powered by Databricks, is leveraging first-party data to transform SMS conversations and drive revenue, while prioritizing data privacy and scalability in a cookieless world.

Virtualitics’ explainable AI platform is poised to revolutionize aircraft maintenance for the U.S. Marine Corps, promising improved readiness and reduced downtime for critical MV-22 Osprey missions.

Progress Software launches Agentic RAG for Sitefinity, a new capability bringing generative AI to content management. The move signals a potential shift towards dynamic, personalized web experiences – but is it truly first to market?

As AI initiatives accelerate, robust data governance is paramount. Databricks and Denodo's deepened partnership delivers a validated solution for unlocking data value, reducing complexity, and enabling self-service analytics.

eCommerce marketing platform Yotpo is seeing significant gains in customer support efficiency thanks to a partnership with agentic AI provider Quack. The implementation is shifting the landscape beyond simple chatbots.

Multifactor, a Y Combinator startup, is challenging password conventions with a novel approach to secure access, enabling both humans and AI agents to view online accounts without exposing credentials. A bold $1M demo underscores their confidence.

As Veterans Week concludes, Datavault AI is doubling down on its commitment to securing military legacies through innovative digital identity and credentialing technology, aiming to prevent fraud and streamline benefits access.