Virginia Takes Flight with Low-Code Aviation Registration System

RICHMOND, VA – November 12, 2025

The Virginia Department of Aviation (DOAV) has launched a modernized Aircraft Registration System built on System Automation’s Evoke platform, signaling a broader shift towards low-code application development within state government. The new system, implemented with support from Public Consulting Group (PCG), aims to streamline aircraft and fleet registration, permitting, and airport surveys, promising enhanced efficiency and user experience for stakeholders.

Streamlining Skies and State IT

For years, the DOAV operated with an outdated, largely manual aircraft registration process. According to sources within the department, the previous system relied heavily on paper-based submissions, causing delays and administrative burdens for both aircraft owners and DOAV staff. “The old process was simply unsustainable,” said one source. “We needed a solution that could handle increasing volumes and evolving regulations without requiring constant custom development.” The new system addresses these concerns by offering secure online submissions, automated workflows, and integrated payment processing.

The project isn't just about aviation; it represents a strategic move toward a more agile and responsive state IT infrastructure. Virginia is increasingly embracing low-code platforms to accelerate application development and reduce reliance on expensive and time-consuming custom coding. The Evoke platform, specifically designed for regulatory agencies, provides a pre-built framework that allows the DOAV to configure and customize the system to meet its specific needs. “The speed of implementation was a major factor,” explained a representative from PCG. “With a traditional development approach, this project could have taken years. Using a low-code platform allowed us to deliver a fully functional system in a matter of months.”

Beyond Efficiency: A Model for Modernization

The choice of a low-code platform isn’t simply about speed. It’s also about long-term sustainability and cost-effectiveness. Traditional software development often requires ongoing maintenance and updates, which can be expensive and resource-intensive. Low-code platforms, on the other hand, empower agencies to make changes and adapt to new requirements without relying on external developers. “We wanted a solution that would give us greater control over our own technology,” a DOAV official stated. “With Evoke, we can quickly respond to changing regulations and evolving business needs.”

Virginia’s move is not unique. Other states and federal agencies are also exploring low-code solutions to address IT challenges. The Federal Aviation Administration (FAA) recently issued a Request for Information (RFI) for low-code application platforms, signaling a growing interest in this technology at the federal level. This broader trend reflects a recognition that traditional IT approaches are often too slow and expensive to keep pace with the demands of modern government.

A Public-Private Partnership Takes Flight

The successful implementation of the new system was facilitated by a strong public-private partnership between the DOAV, PCG, and System Automation. PCG played a crucial role in integrating the Evoke platform into the DOAV’s existing IT infrastructure and providing training to agency staff. The partnership was enabled by a statewide contract with the Virginia Information Technologies Agency (VITA), which streamlined the procurement process and ensured that the project adhered to state IT standards. “The VITA contract was instrumental in getting this project off the ground,” a VITA representative explained. “It provided a clear pathway for the DOAV to acquire the technology and services they needed.”

The structure of the partnership also emphasized collaboration and knowledge sharing. PCG worked closely with the DOAV to understand its specific requirements and tailor the Evoke platform accordingly. System Automation provided ongoing support and training to ensure that agency staff could effectively use the new system. This collaborative approach helped to ensure that the project was delivered on time and within budget.

This collaboration extends beyond a single project. The VITA contract allows other state agencies to leverage the Evoke platform for their own licensing and permitting needs, potentially creating a ripple effect of modernization across the Commonwealth. This shared platform approach promises to reduce duplication of effort and streamline IT operations across the state.

While initial user feedback is still emerging – the system launched just days ago – the DOAV is optimistic about the long-term impact of the new Aircraft Registration System. The agency believes that the new system will not only improve efficiency and reduce costs but also enhance transparency and improve service delivery to aircraft owners and the aviation community. The promise of streamlined processes and online accessibility is anticipated to foster greater compliance and contribute to a thriving aviation sector within the state.