Trustwise Taps Veteran Exec to Lead Charge in AI Trust Management

AUSTIN, Texas – April 14, 2026 – AI trust management firm Trustwise has appointed former Accenture executive Gina Carfagno as its new Chief Revenue Officer, a strategic move signaling a major push to commercialize governance for the next wave of artificial intelligence. The appointment comes as enterprises, particularly in highly regulated sectors, grapple with the urgent need to control autonomous AI systems moving from experimental pilots into live production environments.

Carfagno, who brings over two decades of experience in scaling technology-led businesses, will helm the Austin-based company's global go-to-market strategy, sales, and marketing. Her role is pivotal as Trustwise aims to capitalize on the burgeoning market for agentic AI—a category of advanced AI capable of independent action and decision-making—which is projected to surge from approximately $7.29 billion in 2025 to over $139 billion by 2034.

“As enterprises move AI from pilots into production, the need for trust and control at runtime has never been more urgent,” said Manoj Saxena, CEO and founder of Trustwise, in a statement. He highlighted Carfagno's career in turning “major technology shifts into measurable business outcomes,” noting her expertise is precisely what the company needs for its next phase of rapid growth.

The Architect of Enterprise Growth

Carfagno’s track record suggests she is well-equipped for the challenge. She joins Trustwise from Accenture, where as Executive Vice President of Omnichannel Commerce, Data and AI, she was credited with transforming a traditional agency service into a technology-driven practice exceeding $2 billion in revenue. Her leadership spanned product strategy and sales operations across 12 countries, where she developed AI and data commerce strategies for more than 20 strategic enterprise clients.

Her career includes senior leadership roles at data and marketing giants like Infogroup, Epsilon, and Merkle, where she consistently drove revenue growth and scaled global teams. She has directly partnered with a roster of blue-chip brands, including Chase, Citibank, Walmart, Disney, and Pfizer, giving her deep insight into the complex demands of large-scale enterprises adopting transformative technologies.

In her new role, Carfagno is tasked with building the commercial engine for a company seeking to define a new category: Trust Posture Management. “Trustwise is at the center of one of the most critical challenges in enterprise AI: how to deploy autonomous systems with the control and governance that regulated industries demand,” Carfagno stated. “The opportunity to build the go-to-market engine for a company defining the Trust Posture Management category, with proven technology already in production at leading financial services and healthcare organizations, is what drew me here.”

Taming the Agent: The Rise of AI Control Towers

The rapid evolution of generative AI has given rise to agentic systems that can autonomously execute complex, multi-step tasks. While this leap in capability promises unprecedented efficiency, it also introduces significant risks, including rogue behaviors, compliance violations, and security vulnerabilities. Traditional security and monitoring tools, designed for more static software, are often insufficient for managing these dynamic AI agents in real time.

This is the problem Trustwise aims to solve with its Harmony AI platform, which functions as an “AI Control Tower.” The platform provides centralized visibility and, crucially, enforceable governance at runtime. This allows organizations to continuously evaluate, optimize, and contain their fleets of AI agents to ensure they operate safely and within predefined policies. The system uses modular “AI Shields” and “Guardian Agents” to enforce these controls, offering what the company calls a “Quantifiable Trust Score” to measure AI performance and risk.

Fueled by $16.1 million in funding, including a recent $12.1 million Series A round, Trustwise is investing heavily in its technology. Its Optimize:ai solution, part of the Harmony platform, provides developers with an API layer for real-time red-teaming, risk mitigation, and cost optimization, claiming to reduce expenses associated with large language models by up to 80%.

A Mandate for Trust in High-Stakes Industries

The demand for such control systems is most acute in sectors bound by stringent regulatory frameworks. In financial services, the European Union’s AI Act, which began entering into force in August 2024, looms large. Its rules for high-risk AI systems—including those used for credit scoring and insurance risk assessment—are set to become fully applicable by August 2, 2026. Non-compliance carries the threat of staggering fines, potentially up to 7% of a company’s global annual turnover.

Financial institutions must now demonstrate that their AI systems meet rigorous standards for transparency, human oversight, accuracy, and cybersecurity. This requires a fundamental shift from legacy model governance to active, real-time AI trust management, creating a clear and urgent market for platforms like Trustwise.

Similarly, the healthcare industry faces immense pressure to innovate with AI while adhering to strict data privacy laws like the Health Insurance Portability and Accountability Act (HIPAA). With AI being used for everything from diagnostic assistance to administrative automation, ensuring the security of Protected Health Information (PHI) is paramount. The need for auditable, transparent, and secure AI operations has led to new guidance, such as the framework released by the Coalition for Health AI (CHAI) and The Joint Commission in September 2025, pushing health systems toward responsible AI adoption.

From Validation to Market Leadership

With its technology already in production at major financial services and healthcare organizations, Trustwise has secured critical early validation. The company’s approach has also earned industry accolades, including being named a 2025 Gartner® Cool Vendor™ in Agentic AI for Banking and Investment Services and receiving an InfoWorld 2024 Technology of the Year Award.

These recognitions underscore the market's acknowledgment that proactive, runtime governance is essential for unlocking the full potential of enterprise AI. The appointment of Gina Carfagno is the commercial catalyst intended to convert this technological validation into market dominance. By bringing in a leader with a proven ability to build and scale enterprise sales organizations, Trustwise is making a definitive statement about its ambition to not only participate in the AI revolution but to supply the critical control systems that will make it safe for business.