One Inc Taps PayPal Veteran to Lead Product in Insurance Payment Race

FOLSOM, CA – May 20, 2026 – In a significant move to bolster its leadership in the insurance technology sector, One Inc has appointed fintech heavyweight Kishore Konakanchi as its new Chief Product Officer. The Folsom-based digital payments network, which specializes exclusively in the insurance industry, is betting on Konakanchi’s extensive experience from global giants like PayPal and Chargebee to accelerate its product innovation and cement its market position.

A Proven Architect of Global Payment Platforms

Kishore Konakanchi arrives at One Inc with a formidable reputation built over two decades of scaling global payment platforms and spearheading transformative product initiatives. His 18-year tenure at PayPal saw him rise through senior leadership to manage the company's flagship PayPal Checkout product, a portfolio responsible for an estimated $14 billion in annual revenue.

During his time at the payment giant, Konakanchi was a key architect behind some of its most successful and disruptive launches. He led the commercialization of Venmo at Checkout, a move that integrated the popular peer-to-peer payment app into a massive e-commerce network. He also spearheaded PayPal's entry into the burgeoning "Buy Now, Pay Later" (BNPL) space, an offering that has since become a critical component of the global digital payments landscape.

Most recently, Konakanchi served as Chief Product Officer at Chargebee, a subscription management platform. There, he was credited with transforming the product organization and refining its strategy to create a robust recurring payments monetization platform, priming the company for significant growth. This track record of driving both innovation and operational excellence is precisely what One Inc sought.

"Our partners and the needs of their policyholders are at the center of every decision we make, and Kishore’s customer-first approach is exactly the kind of product leadership that aligns with our mission,” said Ian Drysdale, chief executive officer at One Inc, in the company's official announcement. He added that Konakanchi’s "depth of experience and innovative thinking allows us to bring even more customer-centric modernization to the market-leading products we offer."

Accelerating a Digital Revolution in Insurance

Konakanchi’s appointment comes at a critical juncture for the insurance industry, which is grappling with a profound, and often painful, digital transformation. For decades, the sector has been characterized by legacy systems, paper-based processes, and a slow pace of technological adoption. However, a new wave of consumer expectations, fueled by seamless experiences in retail and banking, is forcing a rapid evolution.

According to ACORD's 2026 Insurance Digital Maturity Study, a significant gap persists between industry leaders and laggards. The study revealed that only 7% of the world's largest insurers qualify as "Digital Competitors," the highest level of maturity. Many others are stuck in mid-development phases, struggling to modernize their core operations effectively. This challenge is compounded by the complexity of insurance payments, which involve both collecting premiums and disbursing claims, often under stressful circumstances for the policyholder.

This is the environment One Inc aims to conquer. The company's platform is designed to provide a unified, frictionless payment network that helps its 310+ carrier clients cut costs, improve security, and, most importantly, enhance the customer experience. By bringing Konakanchi aboard, the firm is signaling its intent to double down on solving these core industry pain points. His experience in creating intuitive, multi-channel payment solutions at PayPal is directly applicable to the insurance world, where policyholders now demand the ability to pay premiums and receive claim payouts via a variety of digital methods, from direct deposit to digital wallets like PayPal and Venmo.

Solidifying Market Leadership Amidst Competition

While One Inc has carved out a strong niche, the insurance fintech space is increasingly competitive. Companies like Paymentus and InvoiceCloud are also vying for a share of the market, offering payment solutions to a broad range of industries, including insurance. One Inc’s strategy has been to differentiate itself through its singular focus on the complexities of the insurance ecosystem.

The company's growth metrics suggest this strategy is paying off. Having been named to the Inc. 5000 list of fastest-growing private companies for four consecutive years and twice recognized on CNBC's list of Top Global Fintech Companies, One Inc has demonstrated significant momentum. The firm currently processes over $120 billion in premiums and claims annually, a figure that has grown substantially in recent years.

Hiring a C-suite executive with Konakanchi's pedigree is a clear strategic play to widen its competitive moat. By leveraging his expertise in product strategy and architecture, One Inc aims not just to keep pace with competitors but to set new industry standards for what a modern insurance payment experience should be. This move puts pressure on rivals to innovate and demonstrates to current and prospective carrier clients that One Inc is committed to maintaining its position at the forefront of the industry.

"From my first conversations with Ian and the team, it was clear that One Inc has built a solid foundation rooted in digital transformation, customer partnerships and a deep commitment to the insurance industry,” Konakanchi stated. “I’m excited to be joining at such a pivotal time as we accelerate product innovation, helping carriers to modernize operations, streamline payments and deliver more seamless experiences for policyholders.”

His leadership will be crucial as the company continues to scale its operations and expand its network, which now includes recent integrations with major financial institutions like J.P. Morgan Payments to further streamline payment operations. The goal is to create an all-encompassing network that simplifies the flow of money for insurers, allowing them to focus on their core business of managing risk and serving customers. Konakanchi's role will be to ensure the products underpinning this network are not only technologically robust and secure but also intuitively designed for the end-user, whether that is a claims adjuster in the office or a policyholder on their mobile phone.