NY Homecare Leader Redefines Aging with Innovation and Personalized Care

Hudson Valley, NY – In an era defined by an aging population and evolving healthcare needs, one New York-based homecare agency is emerging as a leader in innovative, person-centered care. Angels on Call Homecare, based in the Hudson Valley, is gaining national recognition for its specialized services, commitment to evidence-based practices, and dedication to improving the quality of life for seniors – particularly those living with dementia and Parkinson’s disease.

Founded in 2005, the agency has steadily built a reputation for providing high-quality, compassionate care, but recent accolades – including the ‘2025 International Elite 100 Healthcare Visionary of the Year Award’ bestowed upon VP Eric J. Dalton – signal a broader shift in the agency’s impact and influence within the healthcare landscape.

Beyond Traditional Homecare: A Focus on Specialized Needs

Angels on Call distinguishes itself from many traditional homecare agencies by focusing on specialized care for complex conditions. The company was the first in the U.S. to achieve re-accreditation in Certified Parkinson's Disease Care (CPDC), a testament to its deep understanding of the unique challenges faced by individuals living with this neurological disorder. This accreditation isn't merely a badge of honor; it reflects a commitment to ongoing training, specialized protocols, and a holistic approach to managing the disease’s progression.

“We saw a gap in the market for truly specialized care,” explained a company spokesperson. “Many agencies offer basic assistance, but patients with conditions like Parkinson’s require a more nuanced and comprehensive approach, encompassing not just medical support but also physical therapy, cognitive stimulation, and emotional support.”

Beyond Parkinson’s, Angels on Call has also developed a robust memory care program, catering to the growing population of individuals living with Alzheimer’s disease and other forms of dementia. This program focuses on creating a safe, stimulating, and supportive environment, minimizing distress, and maximizing independence for those experiencing cognitive decline.

The 4Ms Framework: Aligning Care with Patient Needs

A key component of Angels on Call’s innovative approach is the adoption of the ‘4Ms Framework’, a cornerstone of the Age-Friendly Health Systems movement. This framework emphasizes four crucial elements for high-quality care: What Matters (understanding patient goals and preferences), Medication (optimizing medication management), Mentation (addressing cognitive health), and Mobility (promoting safe and active movement).

“We believe that care should be truly person-centered,” said a company leader. “It’s not enough to simply address medical symptoms. We need to understand what’s important to each individual – their values, their goals, their passions – and tailor our care accordingly.”

The integration of the 4Ms framework is particularly evident in Angels on Call’s Neuro-Mobility Angel (NMA) program, designed to address the unique mobility challenges faced by individuals with Parkinson’s. This program goes beyond traditional physical therapy, incorporating personalized exercise plans, assistive devices, and environmental modifications to help patients maintain their independence and quality of life.

A Family-Owned Approach with National Recognition

Angels on Call’s commitment to innovation and quality care has not gone unnoticed. In addition to the CPDC accreditation and the adoption of the 4Ms framework, the agency has earned the ‘2025 International Elite 100 Healthcare Visionary of the Year Award’ for VP Eric J. Dalton. This recognition highlights the agency's forward-thinking leadership and commitment to improving the healthcare landscape.

“It’s incredibly rewarding to be recognized for our efforts,” said a company source. “But this award isn’t just about us. It’s a testament to the dedication of our entire team, who work tirelessly to provide the best possible care for our patients.”

Founded as a family-owned and operated agency, Angels on Call maintains a strong commitment to personalized care and compassionate service. This commitment is reflected in the agency’s emphasis on building strong relationships with patients and their families, and providing individualized care plans tailored to their specific needs.

Navigating a Growing Need for Specialized Senior Care

The demand for high-quality, specialized senior care is projected to increase dramatically in the coming years, driven by the aging baby boomer generation and the rising prevalence of chronic diseases. Angels on Call is well-positioned to meet this growing need, with its focus on innovation, specialization, and personalized care.

“We believe that everyone deserves to age with dignity and independence,” said a care coordinator with the agency. “And we’re committed to providing the services and support that our patients need to live fulfilling lives, regardless of their age or health status.”

As the healthcare landscape continues to evolve, Angels on Call Homecare serves as a model for innovative, person-centered care, demonstrating that it is possible to provide both high-quality medical support and compassionate, individualized attention. By embracing innovation, specialization, and a commitment to patient well-being, the agency is not only improving the lives of its patients but also shaping the future of senior care.

Angels on Call’s commitment to continuous improvement is evident in their commitment to remaining current with the latest research and best practices in geriatric care. They regularly invest in training and development for their staff, ensuring that they are equipped with the knowledge and skills necessary to provide the highest level of care. They also actively participate in industry conferences and collaborations, sharing their expertise and learning from others in the field.

By prioritizing patient needs, embracing innovation, and fostering a culture of continuous improvement, Angels on Call Homecare is setting a new standard for excellence in senior care. Their commitment to providing personalized, compassionate, and evidence-based care is not only improving the lives of their patients but also inspiring others in the field to do the same.