Moxe’s KLAS Win Signals New Era for Healthcare Data Exchange

MADISON, WI – February 04, 2026 – Moxe Health, a clinical data exchange specialist, has been named the top vendor in the inaugural 2026 Best in KLAS awards for Payer-Provider Data Exchange. This recognition from KLAS Research, a leading healthcare IT insights firm, validates Moxe's approach to bridging the information gap between health plans and providers, a long-standing challenge in the U.S. healthcare system. The award signals a pivotal shift in the industry, highlighting the growing demand for neutral, efficient, and trusted platforms to dismantle data silos.

A New Benchmark for Trust in a Fragmented System

The Best in KLAS designation is more than a simple award; it is considered an industry-defining benchmark. KLAS Research earns its reputation through a rigorous and impartial evaluation process, conducting thousands of in-depth, anonymous interviews with healthcare professionals. This methodology ensures that the results reflect the real-world experiences of users, not vendor marketing. For Moxe to win the first-ever award in this category signifies a high degree of customer satisfaction and proven performance.

The core of Moxe's success lies in its ability to foster trust in a historically adversarial relationship between payers and providers. For decades, the exchange of clinical data for payment and operational purposes has been fraught with friction, manual processes, and mistrust. Moxe has addressed this by positioning itself as a truly neutral, EHR-agnostic intermediary. Its platform is designed to connect with over 75% of all Electronic Health Record systems in the U.S., including major players like Epic and Oracle Cerner, ensuring that health plans can securely access necessary data regardless of the provider's underlying technology.

"Since the inception of our business, we’ve worked to build a network that is rooted in trust and backed by clinical expertise," said Dan Wilson, Founder of Moxe Health, in a statement. "Our mission is to not just move data—but to move the industry forward. Being named Best in KLAS proves that our EHR-agnostic approach is the standard for secure, accurate, and scalable exchange."

Solving the Administrative Burden with Technology and Transparency

Beyond trust, the KLAS award recognizes Moxe for delivering tangible value by tackling one of healthcare's most persistent problems: administrative waste. The manual retrieval of patient charts for risk adjustment, quality reporting, and payment integrity costs the industry billions annually and diverts provider staff from patient-facing activities.

Moxe’s API-first technological approach directly confronts this inefficiency. By creating a secure digital pipeline between provider EHRs and payer systems, the platform automates the data acquisition process. This shift from faxes and manual portals to automated, intelligent data delivery has a profound impact. One vice president at a large national payer noted the operational improvement, stating, "We are receiving more data and reviewing it much more quickly than before. Financially, because we are reviewing more records, we are seeing a higher rate of return on chart reviews."

The benefits are felt just as acutely on the provider side. An HIM Compliance Manager at a major health system praised the seamless integration, noting that it reduces the manual burden on their team and allows for the fulfillment of large request volumes quickly. Another customer reported significant labor savings, estimating that "Moxe saves us about 3 FTEs a year" by eliminating tasks like pulling charts, answering phone calls, and tracking down requests.

This focus on efficiency is coupled with a business model that customers find refreshing. A key piece of feedback highlighted in the KLAS report was that Moxe is known for "avoiding charging for every little thing," a practice that builds loyalty and reinforces the company's role as a partner rather than a transactional vendor.

The Human Factor: Why Support and Partnership Matter

While technology is the vehicle, the KLAS report reveals that Moxe’s human-centric approach is the fuel for its success. In an industry where complex implementations and support issues can derail projects, Moxe was singled out for its exceptional customer service.

One manager interviewed by KLAS Research in May 2025 shared, “The support from Moxe is outstanding. The [team] is very responsive, transparent, and willing to help and support us if we have needs or questions.” This level of responsive partnership is crucial when navigating the complexities of healthcare data, which is governed by strict privacy regulations and requires careful handling to ensure accuracy and security. The company's framework is built to ensure that the right data is shared only with approved requestors for authorized use cases every time.

This commitment to partnership is essential in the context of evolving federal mandates from the Office of the National Coordinator for Health Information Technology (ONC) and the Centers for Medicare & Medicaid Services (CMS). As rules promoting interoperability and data access become more stringent, both payers and providers need reliable partners to help them comply and adapt. By providing a solution that is not only technologically sound but also backed by strong, transparent support, Moxe helps its clients navigate this complex landscape with confidence.

Charting the Future of Interoperability

Moxe’s Best in KLAS win is not just a reflection of past performance but also a bellwether for the future of healthcare interoperability. The industry is moving away from clunky, one-off integrations and toward scalable, networked solutions. The success of an EHR-agnostic model demonstrates that a "one-size-fits-all" approach tied to a single major EHR vendor is no longer sufficient to meet the market's needs.

As healthcare continues its shift toward value-based care models, the need for timely, accurate, and comprehensive clinical data will only intensify. These models depend on seamless data flow to manage population health, coordinate care, and accurately measure quality. Platforms like Moxe provide the foundational data infrastructure necessary for these advanced initiatives to succeed.

Adam Gale, CEO of KLAS Research, noted that Best in KLAS winners "set the standard for excellence through partnership in healthcare technology and services in the months to come." By excelling in neutrality, accuracy, and efficiency, Moxe has not only earned the trust of its customers but has also established a new blueprint for how payers and providers can collaborate effectively. This award-winning approach is poised to play a critical role in building a more connected and efficient healthcare ecosystem.