Mopec Taps Veteran Leader to Spearhead New Service Division

MADISON HEIGHTS, MI – February 23, 2026 – Mopec Group, a prominent manufacturer of anatomic and forensic pathology equipment, has announced a significant strategic move aimed at enhancing customer support and equipment reliability. The company has appointed Scott Nudelman, a 30-year healthcare industry veteran, as its new Senior Director of Service, Warranty, & Quality. This high-level appointment coincides with the formal launch of Mopec Certified Service, a dedicated division designed to minimize downtime and maximize the lifespan of critical laboratory equipment.

The move signals a deliberate shift for the Michigan-based company, placing a heightened emphasis on post-sale support as a key differentiator in a competitive market. Nudelman is tasked with leading and expanding this new service organization, focusing on improving service strategy, execution, and the overall customer experience for labs, hospitals, and universities that rely on Mopec’s specialized solutions.

The Critical Need for Service in Modern Pathology

The timing of Mopec’s initiative aligns with a powerful trend across the healthcare sector. The global medical equipment maintenance market, valued at approximately $46.16 billion in 2024, is on a steep growth trajectory, with projections estimating it will reach nearly $122 billion by 2034. This surge is driven by the increasing complexity of medical devices and the stringent regulatory environments that govern them. For clinical laboratories, the stakes are particularly high.

Industry studies consistently highlight that unplanned equipment downtime is a primary obstacle to laboratory productivity. For a pathology lab, a malfunctioning tissue processor or microtome can halt diagnostic workflows, leading to delayed test results, compromised patient care, and significant operational costs. One report indicated that over two-thirds of laboratory professionals view instrument maintenance and downtime as a top-five operational challenge.

In this context, preventative maintenance is not a luxury but a necessity. Consistent, expert service ensures the precision and accuracy of diagnostic processes, extends the operational life of high-value assets, and helps institutions maintain compliance with industry standards. By formalizing its service offerings, Mopec is directly addressing these critical pain points, positioning itself as a partner invested in the long-term success of its clients. This strategy also places it in direct competition with established service programs from industry giants like Leica Biosystems and Sakura Finetek, who have long leveraged comprehensive support to ensure customer loyalty.

A Proven Leader to Drive Operational Excellence

To lead this crucial initiative, Mopec has brought in a leader with extensive experience in scaling healthcare service operations. Scott Nudelman's career spans over three decades and includes senior leadership roles at some of the industry's most respected companies.

Before joining Mopec, Nudelman served as Chief Operating Officer and Chief Security Officer at The InterMed Group, where he directed the strategic operations of its Imaging Services, Biomedical Services, and Asset Management divisions. His most extensive experience comes from a more than 21-year tenure at GE, where he held several senior positions, including General Manager of Clinical Services. His background in Electrical Engineering Technology provides a deep technical foundation for overseeing the maintenance of sophisticated pathology equipment.

Mopec Group's leadership expressed confidence that Nudelman's background is precisely what the company needs to elevate its service capabilities. "Mopec Group is thrilled to welcome Scott to our team," said Francis X. Dirksmeier, CEO at Mopec Group. "He brings a proven track record of elevating service organizations and operational performance. Scott will take Mopec Certified Service to the next level, enhancing service quality while deepening long-standing partnerships with our customers."

Mopec Certified Service: A New Standard for Support

The newly launched Mopec Certified Service division formalizes and expands the company's support infrastructure. The division provides customers with a structured suite of options, including extended warranties, comprehensive service programs, and scheduled preventative maintenance plans. These offerings are designed to provide a proactive approach to equipment care, moving beyond reactive repairs.

According to the company, these services are engineered to help laboratories, hospitals, morgues, and universities prevent unplanned service issues, minimize costly downtime, and ultimately maximize the return on their equipment investment. Drawing on its 30-year history in pathology, Mopec emphasizes that even the most well-engineered equipment performs best with consistent, expert service.

The new division aims to provide a seamless customer experience, with multiple contact points for requesting information, quotes, or immediate service. This customer-centric approach is fundamental to building the long-term relationships that Mopec's leadership envisions. For his part, Nudelman is focused on building a best-in-class support organization that matches the quality of Mopec's equipment.

"I look forward to contributing to the continued growth of Mopec's service offerings," stated Nudelman in the company’s announcement. "My goal is to ensure our customers receive not only exceptional equipment, but also best-in-class support that maximizes uptime, reliability, and safety in their critical lab environments."

This focus on reliability and safety is paramount in the pathology field, where the integrity of specimens and the accuracy of results are non-negotiable. The new service division represents a core component of Mopec's broader strategic vision, which has been sharpened by recent corporate developments. The company was acquired by Waud Capital Partners, a growth-oriented private equity firm, in January 2025, signaling a period of strategic investment and expansion. This was followed by a consolidation of its manufacturing operations to its Michigan headquarters to improve efficiency and meet rising demand. The launch of Mopec Certified Service and the appointment of a seasoned executive like Nudelman are clear indicators of this new, growth-focused chapter. The new service, warranty, and maintenance programs are available to all customers effective immediately.