LocumTenens.com Sets Service Standard Amid Healthcare Staffing Crisis

ALPHARETTA, GA – February 16, 2026 – In an industry defined by high stakes and persistent challenges, healthcare staffing firm LocumTenens.com has once again distinguished itself, securing the 2026 ClearlyRated Best of Staffing® Awards for both Client and Talent satisfaction. This marks the 13th consecutive year the company has received this dual recognition, a testament to its sustained excellence in a volatile market.

The awards are not based on a judging panel's opinion but on direct, quantitative feedback from the hospitals and healthcare facilities that use their services and the physicians and advanced practitioners they place. The results paint a clear picture of exceptional performance. LocumTenens.com earned satisfaction scores of 9 or 10 out of 10 from 80.7% of its clients, soaring above the industry average of 55%. Similarly, 78.9% of its placed clinicians gave top marks for their experience, far surpassing the 50% average for talent satisfaction in the staffing sector.

“This industry recognition is especially meaningful and underscores the trust we have built with the clients and clinicians we serve,” said Chris Franklin, president of LocumTenens.com. “That trust is a direct result of our associates’ dedication to delivering reliable, high-quality service over more than 30 years — helping healthcare organizations and clinicians ensure uninterrupted patient care.”

More Than an Award: A Benchmark for Reliability

Achieving the Best of Staffing award for a single year is a significant accomplishment; earning it for thirteen consecutive years suggests a deeply embedded institutional commitment to service. The ClearlyRated award methodology, which leverages the Net Promoter® Score (NPS) survey, is recognized for its objectivity and rigor, making it a credible third-party validation of a company's performance. For healthcare administrators, this consistency provides a crucial benchmark for reliability.

In a field where a staffing gap can directly impact patient outcomes, the ability to depend on a partner is paramount. The high satisfaction scores indicate that LocumTenens.com has successfully built and maintained processes that deliver on its promises. This long-term reliability is a key differentiator in a crowded and competitive market. It transforms the company from a mere vendor into a strategic partner for healthcare facilities grappling with fluctuating patient loads, staff vacations, and unexpected vacancies. The company's sustained performance suggests that its operational model is not only effective but also resilient, capable of adapting to the evolving needs of both medical facilities and the clinicians who serve them.

This consistency is vital for building the long-term relationships necessary to navigate complex credentialing, licensing, and placement logistics, which can otherwise become significant administrative burdens for hospitals and physician groups.

A Lifeline in the Healthcare Workforce Crisis

LocumTenens.com's achievement is particularly significant when viewed against the backdrop of a deepening national healthcare workforce crisis. The U.S. healthcare system is facing a perfect storm of an aging population requiring more complex care, high rates of clinician burnout, and a projected shortage of up to 124,000 physicians by 2034. The demand for flexible staffing solutions has never been greater, with the locum tenens market projected to grow at a compound annual rate of over 7% in the coming years, reaching an estimated $9.6 billion in 2025 according to Staffing Industry Analysts (SIA).

In this environment, locum tenens clinicians are no longer just a stopgap measure; they are an integral part of the healthcare delivery system. They provide essential coverage that allows hospitals, particularly in rural and underserved areas, to maintain critical services, keep emergency rooms open, and reduce wait times. For permanent staff, the presence of qualified locum tenens professionals provides much-needed relief, helping to mitigate the burnout that drives so many from the profession.

The dual nature of the award—honoring both client and talent satisfaction—is critical here. A high client score demonstrates the company's effectiveness in meeting the operational needs of healthcare facilities. Simultaneously, a high talent score indicates that clinicians trust the firm, feel supported during their assignments, and have a positive experience. This ability to successfully serve two distinct but interconnected customer bases is the hallmark of a premier staffing agency. It ensures a stable and high-quality supply of clinicians who are motivated and well-matched to their assignments, ultimately benefiting the patients they care for.

The Strategy Behind Sustained Success

Founded in 1995, LocumTenens.com has grown into a formidable force in the industry. As part of the Jackson Healthcare® family of companies—ranked by SIA as the third-largest healthcare staffing firm in the nation—it possesses the scale and resources to make a significant impact. The company reports placing over 7,000 clinicians annually, who in turn deliver care to more than 10 million patients across 150 medical specialties.

Its market position is solidified by operating within a highly competitive landscape that includes other major players like AMN Healthcare, Aya Healthcare, and CHG Healthcare. To consistently outperform industry satisfaction averages in such an environment requires more than just a good sales pitch; it demands a robust operational engine and a culture centered on service. The company's focus extends beyond physicians to include advanced practitioners, psychologists, and social workers, reflecting the growing importance of team-based care and mental health services.

Baker Nanduru, CEO of ClearlyRated, commented on the broader significance of the awards. “It’s an honor to introduce the 2026 Best of Staffing award winners,” he stated. “These companies keep client experience front and center, pushing the envelope in innovative service approaches. Their work is shaping the future of staffing, and it’s a privilege to recognize their achievements. Congratulations to all!”

For LocumTenens.com, this 13-year streak of recognition validates a business model built on the principle that supporting clinicians and healthcare facilities is not a zero-sum game. By excelling at serving both, the company reinforces its vital role in maintaining the health of the nation's medical infrastructure, ensuring that the focus remains where it should be: on providing exceptional and uninterrupted patient care.