Kasm Technologies Rebrands, Bets on AI to Secure the Future of Remote Workspaces

NEW YORK, NY – November 14, 2025

Kasm Technologies has undergone a significant rebranding, complete with a new domain (kasm.com) and a revamped digital presence, signaling a maturation of the company and a commitment to serving a growing customer base. The updates, which include a redesigned website, dedicated documentation site (docs.kasm.com), and the launch of KasmGPT, an AI-powered customer support assistant, come at a time of surging demand for secure remote application delivery and zero-trust security solutions.

Securing the Remote Workspace: A Growing Market

The shift to remote and hybrid work models has fundamentally altered the landscape of IT security, driving demand for solutions that can protect sensitive data and applications outside the traditional corporate network. This demand has fueled rapid growth in several key segments, including remote browser isolation (RBI), zero trust network access (ZTNA), and containerized workspaces. The RBI market alone is projected to reach over $5 billion by 2032, while the ZTNA market is expected to surpass $26 billion by 2034. Containerized workspaces are benefiting from this overall trend, offering a flexible, scalable, and secure platform for delivering applications to remote users.

Kasm Technologies operates at the intersection of these trends, offering a containerized workspace platform that focuses on security and ease of use. “The need for secure remote access has never been greater,” explains one industry analyst. “Organizations are increasingly looking for solutions that can provide a zero-trust environment and protect against sophisticated cyber threats.” The company’s focus on containerization, combined with its emphasis on security features like isolated, ephemeral sessions, positions it well to capitalize on this growing demand.

The Rise of AI-Powered Support and Self-Service

Beyond the rebranding, Kasm’s launch of KasmGPT reflects a broader industry trend towards AI-powered customer support and self-service solutions. By leveraging artificial intelligence, Kasm aims to enhance the user experience, reduce support costs, and empower developers with readily available assistance. While specifics on KasmGPT’s underlying technology are limited, the company believes that the AI assistant will play a crucial role in streamlining support operations and accelerating customer onboarding.

“AI is becoming increasingly important in the realm of customer support,” notes another analyst. “Customers expect instant answers and personalized assistance, and AI-powered tools can help organizations meet those expectations.” The integration of AI into Kasm’s support infrastructure is seen as a proactive step towards improving customer satisfaction and reducing the burden on human support agents. While the AI tools are not designed to replace human agents entirely, they can offload repetitive tasks and provide quick resolutions to common issues.

From Niche Player to Industry Contender

Founded in 2017, Kasm Technologies has steadily built its reputation as a provider of secure, containerized workspaces. While the company has traditionally focused on niche markets like threat intelligence and government agencies, the rebranding and recent investments in AI and documentation signal a broader ambition to expand into mainstream enterprise and commercial markets.

The company’s platform is increasingly being used across diverse industries including healthcare, education, and financial services. “We’re seeing a growing demand for our solutions from organizations that need to protect sensitive data and comply with stringent security regulations,” explains a Kasm representative. The company’s ability to deliver secure, isolated environments makes it particularly appealing to organizations operating in highly regulated industries.

The move to kasm.com, coupled with the revamped website and dedicated documentation site, is intended to enhance the company’s brand identity and improve the overall customer experience. The improved documentation and self-service resources will empower developers and IT professionals to quickly deploy and manage Kasm’s platform. By investing in these areas, Kasm aims to position itself as a trusted partner for organizations seeking to secure their remote work environments and embrace the benefits of containerized workspaces. With significant growth projected in the zero-trust and containerization markets, Kasm’s focus on security and usability places it as a growing competitor in the application delivery space.